Family Law
The flagship Donna365 practice pack, shaped around The Family Lawyer and the realities of high-friction family-law work.
Donna365 for family law
Family law is the flagship Donna365 practice pack. The Family Lawyer is the lead case-study firm, and the product is built around the real operating pressure of family-law work: dense intake, long-running chronologies, disclosure that arrives in pieces, urgent client communication, and matters that move between practitioners more often than anyone would like.
Donna365 gives the practice a repeatable matter flow that runs from first enquiry through to resolution: intake, conflict and identity checks, matter opening, chronology capture, drafting, research, task ownership and live reporting. The work stays inside Outlook, Word, Teams and SharePoint, so the firm gains structure without asking people to learn another system or live in another tab.
The operating problem in family law
Family-law matters carry more context than most. A single file can hold years of relationship history, several rounds of financial disclosure, parenting arrangements, family violence considerations and a chronology that has to be reconstructed before any serious advice can be given. Much of that detail lives in inboxes, call notes and individual memory.
When a matter changes hands, or a client rings on a Friday afternoon, the practitioner often spends the first half hour rebuilding context that already existed somewhere. Deadlines for disclosure and court dates sit in diaries that only one person watches. AML and conflict steps get done, but the evidence of them is scattered. None of this is dramatic on any given day. It is the steady friction that slows good firms down and exposes them when someone is on leave.
How Donna365 changes the matter flow
Donna365 captures the right information once, at intake, and keeps it tied to the matter for the life of the file. Conflict and identity checks become part of opening rather than an afterthought. Chronology entries, call notes and transcript material are turned into structured matter notes that any authorised team member can read in minutes.
Drafting happens against the file, not against a blank page. Donna can prepare a client update, a chronology summary or a first-pass letter, but every output stays inside a review model so a lawyer signs off before anything leaves the firm. Deadlines, outstanding documents and open tasks are visible to the whole team, with owners and dates attached, so nothing depends on a single person holding it all in their head.
Where it helps
- Fragmented matter history becomes a matter-grounded summary anyone authorised can pick up.
- Client update drafts and correspondence stay inside a lawyer review model before they go out.
- Call notes and transcript material become structured matter notes tied to the chronology.
- Disclosure items, deadlines, tasks and outstanding documents become visible to the whole team.
- Conflict, identity and AML steps are recorded against the matter, not lost in inboxes.
- Donna remains active across the matter, watching for next steps, research needs and exceptions.
The point is not to remove judgement from family law. It is to take the administrative weight off the people exercising that judgement, so the firm runs on a shared operating picture rather than on memory and goodwill.
Book a discussion and demo.
Bring one real workflow and we will show how Donna365 can support matter work, governed AI, reporting and rollout inside Microsoft 365.
- See the product flow, not a generic slide deck.
- Talk through your firm size, practice area and current bottleneck.
- Discuss design-partner fit, rollout path and next steps.
